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Delivery Information

Delivery Information

Information

At James Moore & Co, we operate a seven-day delivery service. Choose a preferred delivery date and time at the checkout (for in-stock items only) and we will book the appropriate courier to accommodate your request. All deliveries are insured and a signature may be required.

For same-day dispatch, order any in-stock item before 4 pm Monday-Friday or 11:30 am Saturday.

Most orders arrive on the next postal day free of charge, but you can also upgrade to timed next-day delivery during checkout. For additional information on delivery methods and prices, see the table below.

For same day dispatch, order any in stock item before 4PM Monday – Friday or 11:30AM Saturday.

Most orders arrive on the next postal day free of charge or you can upgrade to timed next day during checkout. Please see the table below for delivery methods and prices. All deliveries are insured and a signature may be required.

Order Value
Cost
Method
Timescale
£0 – £50.00
FREE
Royal Mail Tracked 48 OR Royal Mail Letter
Approx 3-5 Working Days
£0 – £50.00
£4.99
DPD Next Day OR Royal Mail Tracked 24
Next Working Day*
£50.00 – £300.00
FREE
DPD Next Day OR Royal Mail Tracked 24
Next Working Day*
£300.00 +
FREE
DPD Next Day OR Royal Mail Special Delivery
Next Day Mon-Sun*
ANY
£4.99
(Sat/Sun) DPD Next Day OR Royal Mail Special Delivery
Selected Day (Sat/Sun)*
ANY
£7.99
Pre 1PM (Mon-Sun) DPD Next Day OR Royal Mail Special Delivery
Next Working Day Before 1PM*
ANY
£12.95
Pre 10:30AM (Mon-Sun) DPD Next Day OR Royal Mail Special Delivery
Next Working Day Before 10:30AM*

*subject to postal code and weather/other restrictions.

Click & Collect

We now offer Click & Collect from our Kenilworth store, Simply choose this option at checkout and we will notify you once your item is available for collection. This can be as quick as the same day!

Next-Day Delivery Information

Orders with all items in stock will be sent with next-day delivery services - provided that this is selected during checkout. While some orders qualify for this free of charge, others require an upgrade fee to be paid. If you have any special requirements regarding your delivery, contact us on 01926 298 499.

Next-day delivery is available for orders placed Monday-Friday before the 4 pm cut-off. We will book the appropriate courier to accommodate your request. But it’s important to note that some deliveries may be delayed, for example, due to adverse weather conditions. If there is an issue with your order, we will endeavour to notify you by email or text.

Almost all UK postcodes qualify for next-day delivery. However, some remote locations such as parts of Northern Ireland, the Scottish Highlands and the non-mainland UK, may require an extra day. On rare occasions, we may find that we are unable to dispatch your order due to stock or quality control issues. If that is the case, you will be notified.

*Please note, while we use a next day delivery service, occasionally delays with the postage services (for example, severe weather) which are out of our control may delay deliveries. Deliveries do not take place on bank holidays.

International Shipping

Please note international shipping (delivery outside of the UK) is not currently available. We would recommend checking on our sister website First Class Watches for international shipping. Please note brand restrictions may apply to some items.

Last Updated: 20/12/2024

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